Book Title Author(s)sort descending

Heart At Work (1998)

"This book contains the personal stories of workers, managers, corporate leaders, trainers and consultants sharing their heartfelt experiences and insights about what makes work more humane, more fulfilling and more heartfelt."

Canfield, Jack and Miller, Jacqueline

Toxic Workers: How to Deal with Dysfunctional People on the Job (2000)

     “Toxic Coworkers helps us make sense of work relationships that defy logic and consume our day.  It is the perfect tool to help us understand and manage difficult people, the result of which is increased productivity and decreased frustration on the job.”



Cavaiola, Alan A.

Impossible To Please - How To Deal With Perfectionist Coworkers, Controlling Spouses, and Other Incredible Critical People (2012)

"This book features specific strategies that are immediately effective when conversing with critical people and explains how readers can respond to unfair blame without becoming angry or overly defensive."

Cavender, Neil J. and Cavaiola, Alan A.

Resolving Conflicts at Work: A Complete Guide for Everyone on the Job (2000)

Cloke, Kenneth; Goldsmith, Joan

Work & Peace In Academe - Leveraging Time, Money, And Intellectual Energy Through Managing Conflict (2005)

"The purpose of this book is to assess the nature of conflict in academic environments and describe practical ways to prevent and resolve unproductive disputes."

Coffman, James R.

Making Conflict Work (2014)

"This is a book about conflict, power, and change.  It chronicles the challenges and opportunities we face when we find ourselves in conflict with those in authority -- bosses, executives, regulators, police officers, professors, and parents, to name a few -- and with those we have authority over."

Coleman, Peter T. and Ferguson, Robert

Designing Conflict Management Systems (1996)

This book "presents a practical, step-by-step approach that uniquely integrates Organization Development (OD), Alternative Dispute Resolution (ADR), and dispute systems design principles into a working model to help OD, Human Resources, and ADR professionals and management consultants assess conflict and evaluate processes within any organization - to either improve them or implement new ones."


Constantino, Cathy A. and Merchant, Christina Sickles

First Things First (1994)

"...offers a principle-centered approach that will transform the quality of everything you do by showing how it involves the need to live, to love, to learn, and to leave a legacy."

Covey, Stephen R., Merrill, A. Roger and Merrill, Rebecca R.

The 7 Habits of Highly Effective People (2004)

“One of the most inspiring and impactful books ever written.  The 7 Habits of Highly Effective People has captivated readers for 25 years.  It has transformed the lives of Presidents and CEO’s, educators and parents – in short, millions of people of all ages and occupations.”


Covey, Stephen R.

Principle-Centered Leadership (1991)

"Ineffective people try to manage their time around priorities, says Stephen R. Covey, whereas effective people lead their lives and manage their relationships according to principles - natural laws and governing values that are universally valid. Leadership is the ability to apply these principles to problems, resulting in quality, productivity, profitability, and win-win relationships."

Covey, Stephen R.


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