Book Title Author(s)

Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life (1998)

   “Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants.  Learn how to: use sophisticated listening techniques to unlock the doors to people’s minds, hearts, and deepest needs; apply ‘take-charge’ skills that turn conflict into cooperation by reducing the differences between people; transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people.”

Johnson, Spencer

Why Didn't You Say That In The First Place?  How To Be Understood At Work (1994)

"Here is a book that explains why misunderstandings are normal and what you can do to improve your chances of being understood as you would like to be.  It is the perfect book for those who find misunderstanding a common and frustrating experience and want to know what to do about it."

Heyman, Richard

Win-Win Negotiating - Turning Conflict Into Agreement (1985)

"This book will focus primarily on on-the-job conflicts.  However, the conflict management techniques that it will teach are no less applicable to away-from-the-office disputes."

Jandt, Fred E.

Work & Peace In Academe - Leveraging Time, Money, And Intellectual Energy Through Managing Conflict (2005)

"The purpose of this book is to assess the nature of conflict in academic environments and describe practical ways to prevent and resolve unproductive disputes."

Coffman, James R.

Working with Difficult People (1990)

Solomon, Muriel

Working With You Is Killing Me (2006)

"The toughest part of any job is dealing with the people around you.  This invaluable guide makes it a whole lot easier..."

Crowley, Katherine; Elster, Kathi

You Just Don't Understand: Women and Men in Conversation (1990)

Tannen, Deborah

Zig Zag - The Surprising Path To Greater Creativity (2013)

"Creativity doesn't always come naturally to us.  By definition, creativity is something new and different; and although novelty is exciting, it can also be a little scary.  This book is your personal trainer, coaching you through the eight zig zagging steps of creativity."

Sawyer, Keith


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