Our meetings can be in person or on the phone - you decide. All meetings are scheduled for an hour or an hour and a half - you decide.
At the outset of the meeting the Ombuds Officer will give a brief overview of our office principles. Then it's up to you. You can talk about your issue, problem or concern; inquire about policies or procedures; review actions taken and brainstorm next steps; get referrals to other University resources or outside sources of assistance.
A consultation is the perfect opportunity to vent frustrations or think about issues and problems and possible solutions. At the end of the scheduled appointment you decide what - if anything - happens next.