The facilitation process involves the management of group conversation and group decision-making. A facilitated meeting offers an informal and confidential forum for individuals to address issues or concerns directly with those invloved. If facilitation cannot be done face-to-face, the Ombuds Officer can engage in shuttle diplomacy by talking individually with each party. In this manner, information can be delivered in a neutral way to assist each side to better understand the others' position.

Medical Center
154 Haven Avenue.
Room 412
Tel: (212) 304-7026

Lamont-Doherty Earth Observatory
61 Route 9W
Tel: (212) 854-1234

Morningside Heights
660 Schermerhorn Extension, Mail Code 5558
1200 Amsterdam Avenue.
Tel: (212) 854-1234

Manhattanville Campus
615 West 131st.
Tel: (212) 854-1234