Resolving Conflicts at Work: A Complete Guide for Everyone on the Job (2000)
Resolving Conflicts at Work: A Complete Guide for Everyone on the Job (2000)
By Kenneth Cloke and Joan Goldsmith
Create a new sense of yourself in your organization, a new direction in your life, and a new understanding of your adversaries with this highly practical guide for resolving conflicts, miscommunications, and misunderstandings at work