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Beyond Blame - A New Way of Resolving Conflicts In Relationships (1996)
Beyond Reason - Using Emotions As You Negotiate (2005)
BIFF - Quick Responses To High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns (2014)
Bringing Peace Into The Room - How The Personal Qualities Of The Mediator Impact The Process Of Conflict Resolution (2003)
Bully In The Ivory Tower (2012)
Care Packages For The Workplace (1996)
Challenging Conflict - Mediation Through Understanding
Choosing Civility: The Twenty-five Rules of Considerate Conduct (2003)
Collaborating - Finding Common Ground For Multiparty Problems
Communicating For Managerial Effectiveness
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