Our Team

Our Team

The Ombuds Office is here to serve as a confidential, informal and impartial resource for faculty, students and staff who may have a University related concern or problem. Our office is independent of University administration. The Ombuds Officers are skilled in active-listening, mediation, negotiation, facilitation, conflict coaching and other conflict resolution techniques. Communication to the Ombuds Officers does not constitute notice to the University.

Team Bios

Joan C. Waters is smiling directly into camera wearing a dark sweater with a dark striped boat neck blouse underneath. Also, she is wearing a gold linked necklace.
Joan C. Waters

University Ombuds Officer

A woman wearing a white dress shirt and blue ties smiles into the camera
Marilyn Molina

Assistant Ombuds Officer

A head shot of a woman wearing a blue dress blouse with white polka dots smiles into the camera
Jeimy Batista

Administrative Manager

Professional Standards

Columbia University's Ombuds Officers are members of the International Ombudsman Association and adhere to their ethical guidelines and standards of practice and have earned the credential of Certified Organizational Ombudsman Practitioner. Those who wish to learn more about this professional organization and to read its Code of Ethics and Standards of Practice can consult the International Ombudsman Association